Privacy policy

Version of 2026-10-30

ShopSquare is run by Kushendra Suryavanshi. This page says what we collect about you, why, who sees it, how long we keep it, and what you can do about it. We wrote it to follow India’s Digital Personal Data Protection Act, 2023.

  1. 1. What we collect

    • Your mobile number, to sign you in with a code.
    • Your first name, gender, home pin code and where you usually shop, which you give us.
    • To check you are who you say: either what you share from DigiLocker (name, date of birth, gender, photo and the last 4 digits of your Aadhaar or PAN), or a photo of your ID; and a live selfie.
    • What you post and do: plans, offers, chat messages, ratings, reports, saves.
    • If you are a stylist: your photo, 30-second video, intro, looks, sessions, prices, Instagram handle and vouches.
    • Basic technical records, such as when you last used the app. We never store your IP address, only a scrambled version used to stop code spam.

  2. 2. Why we use it

    • To run the app: match plans, open chats, send you WhatsApp messages about your plans.
    • To keep everyone safe: check identities, stop duplicate and banned accounts, look into reports.
    • To improve ShopSquare, using counts that do not identify anyone.

    We do not sell your data, show ads, or share it with anyone for their own marketing.

  3. 3. Who sees what

    • Other members see your plans without your name or photo. Your first name and selfie show only to someone you match with, after you both choose to show them. Your number only after you both share it.
    • Stylists’ profiles are visible to signed-in members. A stylist’s Instagram handle shows only to clients who booked them.
    • Your ID, date of birth and document details are seen only by our review team, never by other members.
    • Companies that run parts of the service for us, under contract and only for that purpose: Amazon Web Services (hosting, in India), Meta (WhatsApp messages), and our identity verification provider (DigiLocker sharing, live selfie and face matching).
    • Police or courts, only when the law requires it.

  4. 4. How long we keep it

    • ID photos and DigiLocker document photos: deleted 30 days after we approve or decline you. We keep that you were checked, the ID type and a scrambled copy of its last 4 characters.
    • Your account: until you delete it.
    • When you delete your account, we remove your number, name, photos, ID details, messages you wrote, and your stylist profile. Plans and ratings stay only as anonymous counts. Reports made about someone are kept for safety. If an account was suspended, the scrambled ID record stays so it cannot simply sign up again.

  5. 5. Your rights

    • See your data: download it any time from You, then “Download my data”.
    • Correct it: change your details in the app, or write to us.
    • Delete it: You, then “Delete my account”. This also withdraws your consent.
    • Nominate someone to act for you if you cannot, by writing to us.
    • Complain: see below.

  6. 6. Children

    ShopSquare is only for people aged 18 or over. If we learn someone younger has signed up, we delete their account.

  7. 7. Questions and complaints

    Write to our grievance officer, Kushendra Suryavanshi, at hello@shopsquare.in. We reply within 15 days. More on the grievance page. If you are not satisfied, you can complain to the Data Protection Board of India.

  8. 8. Changes

    If we change this policy, we ask you to agree again the next time you open the app.